Visit our Services page, select your desired service, and choose an available date and time. Once your booking is confirmed, you’ll receive a confirmation email with all the details.
Can I cancel or reschedule my booking?
Yes, you can cancel or reschedule your appointment at least 24 hours before the scheduled time. Cancellations made after this period may result in a partial or full charge.
What payment methods are accepted?
Pawtopia accepts major online payment methods such as credit/debit cards and selected e-wallets. All transactions are processed through secure payment gateways.
Pet Care Services
Are the service providers qualified?
Yes! All Pawtopia partners are verified and experienced professionals. Groomers, trainers, and veterinarians on our platform meet strict quality and safety standards to ensure the best care for your pets.
How do I choose the right service for my pet?
Each service page provides descriptions and recommended age, size, or breed guidelines. You can also contact our support team for guidance.
Pet Health & Safety
Can sick pets use the services?
Sick pets should only book veterinary services. For grooming, daycare, or training, pets must be healthy and free from contagious diseases to ensure the safety of other pets.
What if my pet has special needs or behavior issues?
Please mention any special needs, allergies, or behavioral issues in the booking notes. This helps our partners prepare to provide the best and safest care for your pet.
Are there safety measures during services?
All partners follow strict protocols, including supervised play, secure handling, and hygiene standards, to keep your pet safe at all times.
Privacy & Support
How does Pawtopia protect my personal data?
Your privacy is important to us. We use secure systems to store your data and never share your personal information with third parties except for the purpose of completing your booking. You can learn more in our Privacy Policy.
How do I contact Pawtopia?
You can reach our support team through email at support@pawtopia.com. We’ll get back to you as soon as possible.
Is Pawtopia available everywhere?
Currently, Pawtopia partners operate in selected areas. Please check your location during booking to see available services near you.
Visit our Services page, select your desired service, and choose an available date and time. Once your booking is confirmed, you’ll receive a confirmation email with all the details.
Can I cancel or reschedule my booking?
Yes, you can cancel or reschedule your appointment at least 24 hours before the scheduled time. Cancellations made after this period may result in a partial or full charge.
What payment methods are accepted?
Pawtopia accepts major online payment methods such as credit/debit cards and selected e-wallets. All transactions are processed through secure payment gateways.
Pet Care Services
Are the service providers qualified?
Yes! All Pawtopia partners are verified and experienced professionals. Groomers, trainers, and veterinarians on our platform meet strict quality and safety standards to ensure the best care for your pets.
How do I choose the right service for my pet?
Each service page provides descriptions and recommended age, size, or breed guidelines. You can also contact our support team for guidance.
Pet Health & Safety
Can sick pets use the services?
Sick pets should only book veterinary services. For grooming, daycare, or training, pets must be healthy and free from contagious diseases to ensure the safety of other pets.
What if my pet has special needs or behavior issues?
Please mention any special needs, allergies, or behavioral issues in the booking notes. This helps our partners prepare to provide the best and safest care for your pet.
Are there safety measures during services?
All partners follow strict protocols, including supervised play, secure handling, and hygiene standards, to keep your pet safe at all times.
Privacy & Support
How does Pawtopia protect my personal data?
Your privacy is important to us. We use secure systems to store your data and never share your personal information with third parties except for the purpose of completing your booking. You can learn more in our Privacy Policy.
How do I contact Pawtopia?
You can reach our support team through email at support@pawtopia.com. We’ll get back to you as soon as possible.
Is Pawtopia available everywhere?
Currently, Pawtopia partners operate in selected areas. Please check your location during booking to see available services near you.
