FAQ

Still Have Questions?

Below are some of the most common questions our customers have asked us! If you don't find what you're looking for, please contact us.

General Questions

What is Bubly?

Bubly is our line of sparkling flavored waters, made with zero calories, zero sweeteners and colorful packaging to match your mood.

You can shop directly through our website or find Bubly in local retailers and online platforms.

No — Bubly is completely free of sugar and artificial sweeteners. It is simply sparkling water and natural flavors.

While Bubly contains no added sugar or sweeteners, if you’re pregnant or have dietary restrictions, please consult your healthcare provider for personalized advice.

While Bubly contains no added sugar or sweeteners, if you’re pregnant or have dietary restrictions, please consult your healthcare provider for personalized advice.

Shipping & Delivery

How long will my order take to arrive?

Orders are typically processed within 1–2 business days, with delivery times depending on your shipping address and courier service.

Shipping offers vary by promotion and location — please refer to our shipping info during checkout for current details.

Yes, once your order ships you’ll receive a confirmation email with tracking details where available.

Currently we ship within [insert region/countries]. For overseas orders, shipping terms, rates and customs duties may apply.

Product

What flavors does Bubly offer?

Bubly offers a wide variety of fruit-inspired flavors (lemon, lime, mango, cherry, etc.). Visit our flavour list page for full details.

Yes — we regularly release limited-edition flavours and special series. Subscribe to our newsletter to stay updated.

Unopened Bubly cans typically have a “best by” date printed on them; stored at room temperature and away from heat, they remain at best quality until that date.

For optimal taste, refrigerate Bubly before serving. Once opened, we recommend consuming it within 24 hours for best fizz and flavour.

Payment

1. What payment methods do you accept?

We accept major debit and credit cards (Visa, Mastercard), online banking (FPX), and popular e-wallets such as Touch ’n Go eWallet, and ShopeePay.

Yes — all transactions are processed through secure, encrypted payment gateways to protect your personal and financial information.

Orders can only be modified or cancelled before shipment. Please contact our customer service team as soon as possible with your order number for assistance.

Ingredients

1. What ingredients are in Bubly?

Bubly is made with sparkling water and natural flavours. Please check the can label or product page for full ingredient listing by flavour.

Most flavours are caffeine-free. Some special varieties may include caffeine; check the product page or can for details.

Bubly does not contain common allergens such as dairy, gluten or soy in its basic formula; however flavour blends may vary — always check the label if you have allergies.